Nothing is more important to Paul than his little black book of contacts and the relationships/partnerships he has built up with them during his thirty year (almost) career of operational and business management.
As part of any consultancy contract, he can offer these partnerships to you, and manage the supplier/provider relationship on your behalf.
Workplace management
Your workplace needs to reflect the culture, nature and size of your business, but also needs to evolve to meet the strategic demands of your business goals.
Traditionally, this has translated to either expansion or rearrangement of the existing office space or relocation to a new facility. Increasingly companies are looking to more flexible working practices including "hot-desking" and remote working or telecommuting. Managing each of these options calls on specific skill sets and project management disciplines.
Often the burden of organising these projects falls on staff members whose existing workloads are high. This can lead to lost focus, project slippage and higher costs.
As a business operations support professional, Paul Rumble has gained experience in change management, business process reengineering and problem resolution and this gives him the ability to successfully navigate these issues for you. He has also secured partnerships with a number of approved suppliers, interior architects, contracted builders and specialist tradesmen, allowing him to effectively manage the implementation of the solution that best fits your needs.
Whether refurbishing your existing workspace, relocating your business to new premises or introducing more flexible working practices, he will ensure that the transition causes minimum disruption to your normal business operations. Paul will manage the process from the initial consultation, through the provision of necessary business services and appropriate Service Level Agreements, to the logistics of the implementation. In addition to generic project management skills, Paul also provides appropriate expertise in more specialist fields, such as landlord and Managing Agent liaison, lease discussions, Health & Safety guidance, personnel matters and relevant technology.
Information and Communication Technology
One of the simplest ways Paul can help the operational management of your business is by undertaking business process outsourcing. In other words, Paul takes on the role of your IT Director. You can harness his technical skills and knowledge without having to invest in the employment of your own senior IT person, whilst also benefiting from the cost savings he can achieve in negotiating bulk discounts for all his clients. Paul is a CITP (Chartered Information Technology Professional) and a member of the British Computer Society.
The first step is for Paul to undertake an audit of your systems and provide advice for updates and improvements where necessary. Ongoing strategy consultancy will ensure that your network is kept up-to-date in terms of software, security and technology.
Paul's day-to-day management of your network maintenance contracts will ensure that your system is monitored regularly so that proactive maintenance can take place, ensuring problems are solved before they become major incidents. This will also help your network security and maintain a system that is free of viruses and other harmful attacks.
As part of a proactive and preventative maintenance procedure, we also recommend software training programmes to ensure that your staff are making the most of the investment you've made. Paul can arrange these programmes and can also provide group or one-on-one training personally.
Finally, he can utilise his project management skills to ensure that any upgrades and installations are carried out with minimal disruption to your normal business and with very little hassle to your staff.
Facilities and Equipment
The purchasing and maintenance of office equipment and facilities is often a burden taken on by team members who already have a full-time role. Paul Rumble's experience in running multiple office locations, often across different geographical regions and countries, allows him to offer a complete management service for all your office needs, including photocopying/printing, security, housekeeping, HVAC, audio-visual.
He maintains partnerships and agreements with various trusted suppliers and maintenance organisations, and can offer these to you whilst managing the relationship on your behalf.